Returns & Exchanges

We want you to love your Red Aspen products, which is why we offer a 30-day satisfaction guarantee on most items in our beauty collection. If you are not completely satisfied with your purchase, we are here to help you facilitate a seamless return or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your Red Aspen account and visit the order history section to select the items you wish to return or exchange within 30 days of delivery.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all components are included, and attach the prepaid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; please keep your tracking receipt so we can monitor the status of your return.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.